From landing to take-off. We care!

Tina Barbour, Swissport UK CEO

"To me this is far more than a Swissport corporate slogan. It captures the whole Swissport UK approach to our business. It is, I believe, what really makes us different. We do care about our airline customers and about their customers - passengers entrusted to our care."

Swissport UK Aims & Values

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Key Aims

  • To be the leading airline service partner in the UK, delivering high quality services and value for money.
  • To maximise sustainable financial value to the Swissport Group.

Critical Success Factors

  • Controlling Risk
  • Revenue Generation
  • Customer Retention
  • Cost optimisation
  • Our workforce

Underpinning Values & Beliefs

  • Quality is not an optional extra.
  • Safety will not be compromised.
  • We are service Partners, not just providers.
  • We Care about our customers, passengers and staff.
  • We are Enthusiastic and Enjoy what we do.
  • We Spend Wisely.
  • We are Open and Honest in all our dealings.
  • We treat people with Respect.
  • Our success depends on a Team Effort.
ITM Award 2006
Logo of the ITM 2006 Award to Swissport
Swissport was named Best Global Airport Service Company 2006 by the ITM in London.
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